The Student Affairs Auxiliary Services (SAAS) Shared Services Initiative will explore and implement process improvements across three functional areas—Human Resources/Payroll, Finance, and Capital Planning/Facilities Operations.These efforts are aimed at creating greater efficiency and potential cost savings while preserving service quality for students.
Shared Services models are in various stages of development at a number of UC campuses and at the Office of the President. Efforts underway here at UC Irvine will draw upon the knowledge and experience of staff throughout Student Affairs Auxiliary Services to identify promising innovations.
Twenty-five SAAS colleagues comprise the three Innovation Teams (IT), and their primary charge is to examine current processes, represent the value of the organization’s work and develop proposals for process improvement. The teams have begun meeting, and status updates on their work will be posted here in the coming weeks.
To
provide quality products, services and co-curricular experiences to
the campus community and guests in support of the university’s
mission of teaching, research, and public
service.
Values
• INTEGRITY
• RESPECT
• TEAMWORK
Vision
Innovating to preserve quality client experiences at an affordable cost within the
changing UC environment.
PROJECT
OBJECTIVES
Guided by our mission, values and vision, the
Shared Services team will strive to achieve the following objectives
Increase
attention to services directly affecting customers
Aggregate support services not directly affecting customers
Increase transparency and support accountability
Increase division-wide expertise
Maintain consistency and continuity
Create efficiencies to reduce costs
Reduce redundancy while increasing availability of services
Align with campus risk tolerance and internal control objectives
SHARED SERVICES INITIATIVE TEAMS
The four Shared Services Initiative Teams are made up of staff from across
Student Affairs Auxiliary Services.
Capital Planning/Facilities Operations Innovations Team
Finance Innovations Team
SHARED
SERVICES MILESTONES
February – March 2012
PROCESS MAPPING
(current state)
April 2012
Begin PROCESS IMPROVEMENT DESIGN
(future state)
April 17, 2012
Presentation:
Shared Services Leadership Team to SAAS managers – Innovation
Teams’ design of 1 pilot Process Improvement “A” from each
functional area (HR, Finance, Capital Planning / Facilities);
Begin 3 week feedback period (through May 8th)
May 1, 2012
Decision:
1 pilot Process Improvement “A”
BeginIMPLEMENTATION PLANNING
June, 2012
Process Improvements “B” and “C”
from each functional area; Begin one week feedback period
July 1, 2012
Decision:
2 additional Process Improvements “B,” and “C;”
Begin Implementation Planning
July – September 2012
Implement pilot Process Improvements “A”
December, 2012
Evaluate Implementation of pilot Process
Improvements “A”; Implement Process Improvements “B” and
“C”
March 2013
Evaluate and adjust Implementation of
Process Improvements “A,” “B,” and "C"
July 2013
Evaluate and adjust Implementation of
Process Improvements “A,” “B,” and "C"
Feedback Form
Please use the box below to submit your anonymous feedback about the Shared Services Initiative.