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Shared Services Initiative link



SAAS Shared Services Initiative

Shared Services Feedback Form

The Student Affairs Auxiliary Services (SAAS) Shared Services Initiative will explore and implement process improvements across three functional areas—Human Resources/Payroll, Finance, and Capital Planning/Facilities Operations.These efforts are aimed at creating greater efficiency and potential cost savings while preserving service quality for students.

Shared Services models are in various stages of development at a number of UC campuses and at the Office of the President. Efforts underway here at UC Irvine will draw upon the knowledge and experience of staff throughout Student Affairs Auxiliary Services to identify promising innovations.

Twenty-five SAAS colleagues comprise the three Innovation Teams (IT), and their primary charge is to examine current processes, represent the value of the organization’s work and develop proposals for process improvement. The teams have begun meeting, and status updates on their work will be posted here in the coming weeks.

This site also provides answers to Frequently Asked Questions, archived emailed status updates, and I-Team documents.

 

Mission

To provide quality products, services and co-curricular experiences to the campus community and guests in support of the university’s mission of teaching, research, and public service.

 

Values

•    INTEGRITY

•    RESPECT

•    TEAMWORK

Vision

Innovating to preserve quality client experiences at an affordable cost within the changing UC environment.
 

 

PROJECT OBJECTIVES

Guided by our mission, values and vision, the Shared Services team will strive to achieve the following objectives

  • Increase attention to services directly affecting customers

  • Aggregate support services not directly affecting customers

  • Increase transparency and support accountability

  • Increase division-wide expertise

  • Maintain consistency and continuity

  • Create efficiencies to reduce costs

  • Reduce redundancy while increasing availability of services

  • Align with campus risk tolerance and internal control objectives

     

SHARED SERVICES INITIATIVE TEAMS

The four Shared Services Initiative Teams are made up of staff from across Student Affairs Auxiliary Services.

Reach the Shared Services Leadership Team directly at sa-sslt@uci.edu OR by using the Give Feedback form.

For a directory of SSI team members, click here.

  • Shared Services Leadership Team

  • Human Resources/Payroll Innovations Team

  • Capital Planning/Facilities Operations Innovations Team

  • Finance Innovations Team


SHARED SERVICES MILESTONES

   February – March   2012

PROCESS MAPPING (current state)

   April 2012       

Begin PROCESS IMPROVEMENT DESIGN (future state)

   April 17, 2012

Presentation:  Shared Services Leadership Team to SAAS managers – Innovation Teams’ design of 1 pilot Process Improvement “A” from each functional area (HR, Finance, Capital Planning / Facilities); Begin 3 week feedback period (through May 8th)

   May 1, 2012 

Decision: 1 pilot Process Improvement “A”

Begin IMPLEMENTATION PLANNING

   June, 2012

Process Improvements “B” and “C” from each functional area; Begin one week feedback period

   July 1, 2012      

Decision: 2 additional Process Improvements  “B,” and “C;” Begin Implementation Planning

   July – September 2012

Implement pilot Process Improvements “A”

   December, 2012 

Evaluate Implementation of pilot Process Improvements “A”; Implement Process Improvements “B” and “C”

   March 2013       

Evaluate and adjust Implementation of Process Improvements “A,” “B,” and "C"

   July 2013     

Evaluate and adjust Implementation of Process Improvements “A,” “B,” and "C"

Feedback Form

Please use the box below to submit your anonymous feedback about the Shared Services Initiative.



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